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Technical Support

Internet Safety Guide for Parents
  Technical Support - Servers and Settings

ADSL setting   PCI: 0
VCI: 100
Encapsular: VCMUX
PPPoA (Point-to-point over ATM)
Mail Servers:   Incoming Mail Server (POP3): pop3.cyberxpress.co.nz
Port: 110 (default)
SSL: None/Never

Authentication type to Password (iPhone/iPad/Mac users ONLY)

Outgoing Mail Server (SMTP): smtp.auth.cyberxpress.co.nz
Port: 587
SSL: None/Never
Set "Outgoing Mail Server requires authentication"
and set "Use same username and password as incoming"

Or for iPhone/iPad/Mac users ONLY
Set Authentication type to Password
On some Apple Mac computers you have to explicitly put the
username and password details in again.

For assistance in setting up a connection to the internet with us you can try:

» Setting Your Computer Up For Internet Access

If you still need help please don't hesitate to ring our technical support line on 364 5888.